MINI SERVICE.
READY WHEN YOU ARE.

We’ve all been waiting to get motoring again. To get off track again. And – especially – to enjoy the road again. Well, at MINI Service, our doors are open – and whenever you’re ready to get back out there, we’ll be here to get you going.

Whether it’s with limited contact service appointments, Original MINI Parts, online appointment scheduling, remote payment options, the expertise of our MINI Certified Technicians, or our 2 Year Parts & Labour Warranty, we’re ready to get you motoring again with complete peace of mind.

Book your next MINI Service appointment instantly using our Online Appointment Scheduler, or contact your preferred MINI Retailer directly.

MINI SERVICE.
READY WHEN YOU ARE.

We’ve all been waiting to get motoring again. To get off track again. And – especially – to enjoy the road again. Well, at MINI Service, our doors are open – and whenever you’re ready to get back out there, we’ll be here to get you going.

Whether it’s with limited contact service appointments, Original MINI Parts, online appointment scheduling, remote payment options, the expertise of our MINI Certified Technicians, or our 2 Year Parts & Labour Warranty, we’re ready to get you motoring again with complete peace of mind.

Book your next MINI Service appointment instantly using our Online Appointment Scheduler, or contact your preferred MINI Retailer directly.

YOUR PEACE OF MIND IS OUR TOP PRIORITY

At MINI Service, our primary concern is providing you with peace of mind for the road ahead. Whether it’s keeping your MINI performing at full potential, or providing safe, limited contact service appointments, we are here to help you maintain your confidence at every turn.

MINI Retailers take care to uphold the utmost standards of cleanliness and social distancing, and may offer:

ONLINE APPOINTMENT SCHEDULING

LIMITED CONTACT VEHICLE SERVICE OPTIONS

1-ON-1 VIRTUAL
SERVICE CONSULTATIONS

INTERIOR
PROTECTION MEASURES

REMOTE
PAYMENT OPTIONS

VEHICLE
CLEANING

Please contact your preferred MINI Retailer for additional information on updated hours of operation and processes for contactless service.


Frequently Asked Questions.

Alternate Text
Can I still bring my MINI in for service?

Many MINI Retailer service departments remain open, though their hours may have changed. Please contact your preferred MINI Retailer directly, or instantly book a service appointment using the MINI Online Appointment Scheduler.

How can I drop off or pick up my vehicle for service?

This will depend on the operating status of your preferred MINI Retailer, which is contingent upon local government guidelines. It is also the individual MINI Retailer’s decision on how best to protect the health and well-being of their customers, retail associates, and local community. Please contact your preferred MINI Retailer directly to discuss how they can help.

Is it possible to extend my warranty?

In an effort to support our customers, MINI Canada is extending the New Vehicle Limited Warranty coverage and service inclusive plans that expired after March 12, 2020. MINI Canada is providing an extension to July 1, 2020. We will continue to monitor the COVID-19 situation and re-evaluate if necessary.

Will my vehicle be disinfected before it’s returned to me?

All MINI Retailers have implemented enhanced cleaning protocols. Please contact your preferred MINI Retailer for details on their individual protocols.

Will I be able to speak to a technician about my vehicle?

Many MINI Retailers offer the opportunity to speak with a MINI Technician or service advisor via video, text, and phone to keep you updated on the status of your vehicle, and explain any required repairs or service. For more information about these 1-on-1 consultations, please contact your preferred MINI Retailer directly.

Should I be cleaning my vehicle at home?

For peace of mind, we encourage you to clean your vehicle on a regular basis. To support our customers, we have created the MINI Home Cleaning Guide, which outlines the MINI-recommended cleaning products and techniques best suited to keeping your vehicle clean.

Can I pay my service invoice from home?

We are pleased to share that many MINI Retailers offer remote payments for MINI service invoices. Please contact your preferred MINI Retailer for specific details about their remote payment processing.

I have a service appointment but need to postpone. Can I reschedule?

Yes. You can reschedule your service appointment using the MINI Online Appointment Scheduler or contacting your preferred MINI Retailer directly.

CONTACT US.

Still have questions?

Locate a MINI Retailer

MINI Customer Service: 1-866-DRV-MINI (1-866-378-6464) customer.service@mini.ca

We appreciate your patience as we are experiencing extremely high call volumes. If you have questions about your vehicle contract, you can send us a message through the Secure Message Centre on My MINI Account. For general lease maturity information, please visit MINI Lease Maturity.

THE MINI SERVICE DIFFERENCE.

Online Appointment Scheduling

for Service on Your Schedule

Now you can book your service appointment any time, anywhere. With the MINI Online Appointment Scheduler, you can choose your preferred Retailer and select the date and time most convenient for you.

No-Charge Scheduled Maintenance

3 Years / 40,000 kms

Every new MINI comes with No-Charge Scheduled Maintenance, which covers many of your vehicle’s essential needs for up to 3 years or 40,000 km*, whichever occurs first. That way, you’ll have peace of mind for every drive. Plus, you can upgrade or extend your coverage with a variety of MINI Service Inclusive packages

2-Year Parts & Labour Warranty

for Endless Confidence

With our standard 2-Year Parts & Labour Warranty, you will leave your MINI Service appointment with utmost confidence knowing that the work you received is covered for the road ahead.

Original MINI Parts

for Maximized Safety & Performance

Your MINI is more than the sum of its parts. That’s why our MINI Certified Technicians use Original MINI Parts that were specifically designed to maintain its exceptional performance and high safety standards.

MINI Certified Technicians

with Guaranteed Expertise

Our MINI Certified Technicians are as passionate about your MINI as you are. They have the training, technology, and tools to ensure your vehicle performs at its full potential for the long haul.

CARE-FREE COMES STANDARD.

MINI NO-CHARGE SCHEDULED MAINTENANCE*.

When you take home a new MINI, you’ll also receive MINI’s No-Charge Scheduled Maintenance Package, which covers all recommended maintenance for 3 years or 40,000 km (whichever occurs first). Not only does this package ensure you won’t have to pay for regular service for 3 whole years*, it also offers you peace of mind knowing that your MINI will receive the highest-quality care from specialized MINI Certified Technicians.

WHAT'S INCLUDED:

  • Engine Oil Changes (Including Oil Filter)

  • Service Vehicle Check

  • Air Filter Replacement

  • Fuel Filter Replacement

  • Microfilter Replacement

  • Spark Plug Replacement

  • Brake Fluid Change

CARE-FREE COMES STANDARD.

MINI NO-CHARGE SCHEDULED MAINTENANCE*.

When you take home a new MINI, you’ll also receive MINI’s No-Charge Scheduled Maintenance Package, which covers all recommended maintenance for 3 years or 40,000 km (whichever occurs first). Not only does this package ensure you won’t have to pay for regular service for 3 whole years*, it also offers you peace of mind knowing that your MINI will receive the highest-quality care from specialized MINI Certified Technicians.

WHAT'S INCLUDED:

  • Engine Oil Changes (Including Oil Filter)

  • Service Vehicle Check

  • Air Filter Replacement

  • Fuel Filter Replacement

  • Microfilter Replacement

  • Spark Plug Replacement

  • Brake Fluid Change

KEEP A GOOD THING GOING.

MINI SERVICE INCLUSIVE.

MINI Service Inclusive extends your worry-free maintenance coverage beyond the standard 3-year/40,000 km No-Charge Scheduled Maintenance period. There are two package options available that offer you competitive, transparent pricing on a variety of essential services to suit your requirements.

SERVICE INCLUSIVE.

The base package to extend your MINI’s No-Charge Scheduled Maintenance plan. Provides coverage for all essential services.

  • Engine Oil Changes (Including oil filter)
  • Service Vehicle Check
  • Air Filter Replacement
  • Fuel Filter Replacement
  • Microfilter Replacement
  • Spark Plug Replacement
  • Brake Fluid Change

SERVICE INCLUSIVE PLUS.

For the Motorer who wants it all. With this package, your MINI will be covered for its essential service needs, plus normal wear-and-tear items.

  • Engine Oil Changes (Including oil filter)
  • Service Vehicle Check
  • Air Filter Replacement
  • Fuel Filter Replacement
  • Microfilter Replacement
  • Spark Plug Replacement
  • Brake Fluid Change
  • Brake Pads & Discs
  • Wiper Blades
  • Clutch Components

KEEP A GOOD THING GOING.

MINI SERVICE INCLUSIVE.

MINI Service Inclusive extends your worry-free maintenance coverage beyond the standard 3-year/40,000 km No-Charge Scheduled Maintenance period. There are two package options available that offer you competitive, transparent pricing on a variety of essential services to suit your requirements.

SERVICE INCLUSIVE.

The base package to extend your MINI’s No-Charge Scheduled Maintenance plan. Provides coverage for all essential services.

  • Engine Oil Changes (Including oil filter)
  • Service Vehicle Check
  • Air Filter Replacement
  • Fuel Filter Replacement
  • Microfilter Replacement
  • Spark Plug Replacement
  • Brake Fluid Change

SERVICE INCLUSIVE PLUS.

For the Motorer who wants it all. With this package, your MINI will be covered for its essential service needs, plus normal wear-and-tear items.

  • Engine Oil Changes (Including oil filter)
  • Service Vehicle Check
  • Air Filter Replacement
  • Fuel Filter Replacement
  • Microfilter Replacement
  • Spark Plug Replacement
  • Brake Fluid Change
  • Brake Pads & Discs
  • Wiper Blades
  • Clutch Components

Pull Down To See The Difference

READY FOR ANY SURPRISE
THE ROAD HAS IN STORE.

FOR A LIMITED TIME,
RECEIVE 1-YEAR COMPLIMENTARY*

($109.50 value)

  • Roadside Assistance
  • Accident Management

with a MINI 55-Point Inspection
for $49.95.**

READY FOR ANY SURPRISE
THE ROAD HAS IN STORE.

FOR A LIMITED TIME,
RECEIVE 1-YEAR COMPLIMENTARY*

($109.50 value)

  • Roadside Assistance
  • Accident Management

with a MINI 55-Point Inspection
for $49.95.**

WE’VE GOT YOU COVERED.

EXPLORE WHAT’S INCLUDED WITH A MINI 55-POINT INSPECTION & ROADSIDE ASSISTANCE COVERAGE.

Under the hood.

Inspection includes:

  • Air Filters
  • Belts
  • Battery
  • Radiator Components

Undercarriage.

Inspection includes:

  • Tires
  • Suspension
  • Exhaust
  • Transmission Systems

Exterior.

Inspection includes:

  • Doors
  • Lighting
  • Windshield Components

Interior.

Inspection includes:

  • Seat Belts
  • Horn
  • A/C
  • Central Locking
  • Dash Controls

Performance.

Inspection includes:

  • Engine
  • Transmission
  • Alignment
  • Braking

ROADSIDE ASSISTANCE & ACCIDENT MANAGEMENT.

Inspection includes:

  • Lockout Service
  • Towing Service
  • Fuel Delivery
  • MINI Accident Management
  • Battery Boost
  • Trip Interruption Benefits
  • Winching

SERVICE SUITED TO YOUR NEEDS.

MINI VALUE SERVICE PACKAGES.

MINI Value Service Packages offer a tailored service solution to match your specific maintenance requirements. You’re able to purchase a single or combined package, and enjoy a competitive, transparent price that includes both Original MINI Parts and labour performed by a MINI Certified Technician*. With our standard 2-Year Parts & Labour Warranty, you will leave your MINI Service appointment with utmost confidence knowing that the work you received is covered for the road ahead.

THE BENEFITS ARE CLEAR.

  • Value

    Enjoy competitive all-inclusive prices and a limited 2-year Parts and Labour Warranty.*

  • Quality

    All maintenance is completed by MINI Certified Technicians using Original MINI Parts.

  • Transparency

    All pricing includes the cost of parts and labour, ensuring no surprises.

  • Flexibility

    Choose from a wide range of available packages that are tailored specifically to your MINI.

SERVICE SUITED TO YOUR NEEDS.

MINI VALUE SERVICE PACKAGES.

MINI Value Service Packages offer a tailored service solution to match your specific maintenance requirements. You’re able to purchase a single or combined package, and enjoy a competitive, transparent price that includes both Original MINI Parts and labour performed by a MINI Certified Technician*. With our standard 2-Year Parts & Labour Warranty, you will leave your MINI Service appointment with utmost confidence knowing that the work you received is covered for the road ahead.

THE BENEFITS ARE CLEAR.

  • Value

    Enjoy competitive all-inclusive prices and a limited 2-year Parts and Labour Warranty.*

  • Quality

    All maintenance is completed by MINI Certified Technicians using Original MINI Parts.

  • Transparency

    All pricing includes the cost of parts and labour, ensuring no surprises.

  • Flexibility

    Choose from a wide range of available packages that are tailored specifically to your MINI.

READY FOR EVERYTHING.

STANDARD WARRANTY.

Our commitment to quality and your satisfaction is exemplified by our standard 4-year/80,000 km New Car Limited Warranty and 12-year Rust Perforation Warranty. The warranty begins on the date of first retail sale, or the date the vehicle is placed in service as a demonstrator, whichever is earlier.

To help you on your journey, you’ll also receive 24-hour MINI Roadside Assistance for 4 years/80,000 km, which includes: Accident management, towing, lock-out service, on-site assistance, and custom-computerized trip-routing services.

Please contact us for additional details on coverage and limitations.

READY FOR EVERYTHING.

STANDARD WARRANTY.

Our commitment to quality and your satisfaction is exemplified by our standard 4-year/80,000 km New Car Limited Warranty and 12-year Rust Perforation Warranty. The warranty begins on the date of first retail sale, or the date the vehicle is placed in service as a demonstrator, whichever is earlier.

To help you on your journey, you’ll also receive 24-hour MINI Roadside Assistance for 4 years/80,000 km, which includes: Accident management, towing, lock-out service, on-site assistance, and custom-computerized trip-routing services.

Please contact us for additional details on coverage and limitations.

PEACE OF MIND TO GO THE EXTRA MILE.

MINI VEHICLE SERVICE CONTRACT.

With a MINI Vehicle Service Contract, you have the added comfort, protection, and peace-of-mind knowing that your vehicle is covered for out-of-warranty repairs beyond the 4-year/80,000 km New Car Limited Warranty period. The MINI Vehicle Service Contract also includes MINI Roadside Assistance for the duration of the term.

Please contact us for additional details on coverage and limitations.

PEACE OF MIND TO GO THE EXTRA MILE.

MINI VEHICLE SERVICE CONTRACT.

With a MINI Vehicle Service Contract, you have the added comfort, protection, and peace-of-mind knowing that your vehicle is covered for out-of-warranty repairs beyond the 4-year/80,000 km New Car Limited Warranty period. The MINI Vehicle Service Contract also includes MINI Roadside Assistance for the duration of the term.

Please contact us for additional details on coverage and limitations.

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